Welcome to Clutiva. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment gateways)
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraudulent transactions
- Send promotional offers and marketing communications (with your consent)
Payment Security
Clutiva does not store your complete payment card information. All payment transactions are securely processed through trusted third-party payment providers using industry-standard encryption and security protocols.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
- Shipping and logistics partners
- Payment processing providers
- Website and technology service providers
- Government or legal authorities when required by law
All third-party service providers are expected to maintain the confidentiality and security of your information.
Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no online transmission or storage system can be guaranteed 100% secure.
Marketing Communications
If you subscribe to our newsletter or promotional communications, you may receive updates about:
- New product launches
- Special offers
- Promotions
- Fashion trends and recommendations
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.
Third-Party Links
Our website may contain links to third-party websites. Clutiva is not responsible for the privacy practices, content, or policies of those external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of personal information, subject to legal and business obligations
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Clutiva reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Clutiva
Website: https://clutiva.in
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.