At Clutiva, we understand that plans can change.
Order Cancellation
- Orders may be cancelled before they are dispatched.
- Once an order has been shipped, cancellation requests cannot be accepted.
- To request a cancellation, please contact our support team as soon as possible with your order details.
Refund for Cancelled Orders
- Approved cancellations will be refunded to the original payment method.
- Refunds are typically processed within 5-7 business days.
Clutiva reserves the right to cancel any order due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.